Returns & Exchanges
We want you to feel as great as you look in your TradeMutt gear, so if your order isn't quite right, we offer a 30-day window for returns and exchanges. Please ensure items are unworn, unwashed, and still have the original tags attached to qualify for a refund or store credit.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to initiate the process and select the items you wish to send back.
- 2.Pack Your Gear
Securely pack your items in their original packaging or a sturdy mailer, ensuring all original tags and labels are included to prevent processing delays.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or issue your exchange within 5-7 business days.